Business Marketing II : Customer Service

Are you looking for outstanding customer service not only at the store,but online? Well Victoria Secret has OUTSTANDING customer service online, making new customers addicted and old ones want to stay for a life time. Although they do have a little section about unscribing to email and etc.. This company is aware that many questions are frequently asked and that customers like to receive their information quickly as soon as you can snap your fingers. So, because they are aware of customer needs they have a list of "frequently asked questions" that customers can view before they call or email them. Not only can you search for your question as quick as a click but you can also check your order status and set up an account along with requesting for a FREE catalogue with approxmiately 7-10 business days of arrival. Victoria Secret's Contact Us info is amazing, they have options from e-mailing to sending in a letter of concern. Emailing is about the most creative option they have, because before you e-mail they have options of what you want to email about. Their calling infor ranges from the United States telephone number to International, orders from Japan, and fax numbers. Gift Services are also availible such as an explaintation of how to buy a gift card to an option of whether or not you would like your gift to be wrapped. They not only offere outstanding customer service, but they take pride in their company they they offer a link to speak about the company and their mission. Some interesting information that I found most informing is that Victoria Secret is associated with Bath and Body Works and White Barn Candles, and they have over 900 stores nationwide.