Friday, October 30, 2009

Retail Visit




The retailer I visited was to Uniqlo. It is a clothing retail store in Soho,NY located on Broadway between Prince and Spring. Uniqlo is a high end retail store from Japan which offers great customer service, shipping to other states, and free alterations for pants or deniem if needed Uniqlo is the only retailer in American right now, they do however ship to other states. Since this retailer is able to ship their product nationwide customer service receives many calls daily due to their e-tailing being over the phone. There clothes are great quality, affordable, and great for up to at least two seasons. They sell basic appareal in all different colors from Cardagins,V-Necks, U-Necks, and hoodies in Cashmere and Merino being their number one seller to Lambswool. They sell undergarments and HeatTech, which is a thin undergarment used for the colld to insolate your body heat. The sell Chinos in Khaki,Brown, and Beige. Deniem in all different colors and styles. They sell about everything you could ever think of all basic for everyday use and for professional/work clothes use. Uniqlo is from Japan, it is the only store in America, which makes it such a high demand and high gross margins for others nationwide. Uniqlo also offers free alternations, which is amazing. You must purchase the deniem first before your alterations may be completed. It is an amazing idea, and a great service for the customer.


Stock rooms are located on each floor which makes it extremely easy for employees to access products that may not be on the floor, and not waste time on items that you make want but not necessarily find on the floor. Fitting rooms are unisex during the weekends, which gets crazy on the weekends as usual. So, it works out well to have that. Overall, this retailer is all about customer service, selling a product that in reality you will be happy with, and making you come back for more !
If you are interested in visiting them they are located on 546 Broadway Between Prince Street and Spring. the R,N,W will take you there if you get off on Prince Street and the F,V,D,Q to Broadway Laffetteye.
There website adress is http://www.uniqlo.com

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